Delivery Timing:
We strive to process your order within 1-2 working days of receipt. Our standard delivery times are 2-3 working days within the United Kingdom, and 7-14 working days for international deliveries. Please understand that delivery times are estimates and may vary due to external factors beyond our control.

Shipping Fees:
Standard shipping is complimentary on all UK orders. For international orders, shipping fees apply and will be calculated at checkout based on the destination.Delivery Confirmation: Once your order has been dispatched, we will provide you with a confirmation email containing tracking information so you can follow your order's journey.Shipping Restrictions: We regret to inform you that we cannot ship to PO Box addresses, British Forces Post Office (BFPO) addresses, or freight forwarding companies.Returns

Policy:
Return Timing:
If for any reason you are not completely satisfied with your purchase, we accept returns within 30 days of the receipt of the product. The product must be returned in its original condition: unworn, unwashed, with all tags attached, and in its original packaging.

Return Shipping Fees:
Return shipping is free for customers residing within the United Kingdom. International customers will need to cover the cost of return shipping. We advise using a trackable shipping service to ensure your return is delivered safely to us.

Refunds:
Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Exchanges:
We will replace items only if they are defective or damaged. Should you need to exchange an item for the same product, please contact our Customer Service team at hello@crowncruiser.bike

Initiating a Return:
To begin the return process, please contact our Customer Service team (hello@crowncruiser.bike) with your order number and reason for return. We will provide you with a Return Merchandise Authorisation (RMA) number along with return instructions.Should you have any additional questions or concerns regarding our Shipping & Returns Policy, please do not hesitate to contact our Customer Service team.